We’d love to hear from you. Whether you have questions, feedback, or want to learn more about our mission, reach out anytime.
Atlanta, GA
Support Hours
Monday – Friday, 9:00 AM – 5:00 PM Eastern
Typical response time: 1–2 business days
For Faster Help
When emailing, please include:
- The email address on your account
- Your device type (iPhone, Android, desktop, etc.)
- Screenshots, if relevant
- A short description of the issue
About IOU, Inc.
IOU, Inc. is a registered 501(c)(3) non-profit organization dedicated to protecting families in the digital age.
We provide free digital legacy planning tools to veterans, first responders, Gold Star families,
and people impacted by debilitating conditions like ALS, Parkinson’s, Alzheimer’s, and MS.
Every paid IOUHome subscription funds free accounts for the families who need them most.
IOU, Inc. is not an emergency, crisis-response, or medical service.
If you are experiencing an emergency, Call 911
Please do not send highly sensitive personal information by email unless it is necessary for resolving your issue.